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Faculty at The Raymond A. Mason School of Business at William & Mary are dedicated to your success inside the classroom and in the industry. As an online student, you will get to know your faculty just as well as, if not better than, our residential students. You can and should expect a high level of engagement and communication with each and every professor.
Our faculty and section leaders are industry experts who have actively engaged in their respective business fields, and they work tirelessly to teach content that is immediately relatable and highly actionable. Representing more than 150 years of combined teaching and full-time work experience, faculty have individually consulted and worked with global organizations such as IBM, 3M, ExxonMobil and the Department of Homeland Security. They represent a variety of research areas, including global investing, integrated marketing communication, social network analysis, product management, systems programming, organizational justice and the business value of information technology.
In a testament to our standards of distinction, The Princeton Review has ranked our professors as the Number 6 Best Business School Professors across the nation.1
MBA, Duke University
BS, Marketing, Auburn University
Expertise: Large customer success/management, negotiations, fast-moving consumer goods (FMCG), sales, marketing, distribution, execution
Craig Akins is a section leader for William & Mary’s Online MBA program. He has achieved executive-level success over his more than 40 year career by producing results in a wide variety of markets, customer sets, organizations and companies. He also serves as a William & Mary Executive Partner.
For the past 10 years, he has worked for Display Technologies, a strategic supplier for Coca-Cola, providing merchandising solutions and managing the North America Coca-Cola account. Prior to this, Craig was vice president of sales for Portola Packaging, a dairy industry package supplier. Additionally, he has more than 20 years of experience with Coca-Cola serving in various roles throughout the parent and bottling companies, as well as at the vice president level in Division, Cold Drink, Regional, and Corporate Sales positions. He began his career with George A. Hormel & Co. working in sales.
Ph.D., Counseling and Clinical Psychology, Loyola University Chicago
MA, Counseling Psychology, University of Northern Colorado
BA, Psychology, University of Virginia
Expertise: Leadership and development, executive and team coaching, creativity and innovation
James “Jim” Armstrong is a section leader for William & Mary's Online MBA program. He has been affiliated with numerous Fortune 500, mid-range and start-up companies, holding internal managerial roles and working as an external consultant and executive coach. His work includes leadership roles on several global projects and developing programs related to leadership performance and organizational change. He has founded and led two successful boutique management consulting firms in the performance industry, focused on leadership development, executive coaching, organizational design and behavioral change management.
Jim has taught in MBA programs as well as in psychology and organizational development departments at the graduate level. His interests include leadership development employing natural intelligence systems, team dynamics for high performance, creativity and innovation, somatic intelligence for learning, and leading and modeling human behavior for improved self-awareness and performance.
MBA, University of Rochester
BA, Economics and Accounting, University of Delhi
Expertise: Financial management, strategic planning, risk management and compliance, mergers and acquisitions, real estate finance, portfolio and investment management
Taj Bindra is a section leader for William & Mary’s Online MBA program and is also a management consultant. Previously, he served as the chief financial officer and executive vice president of the JP Morgan Chase (JPM) Home Finance Division where he was responsible for finance, strategy and risk. He served on the board of directors of the Chase Mortgage Corporation, management committee of JPM’s Retail Banking Division and chaired the Risk Committee.
Taj was also the president of Washington Mutual’s mortgage business with 7,000 employees across the United States and had direct responsibility for capital markets, finance and servicing line of business, and served on the operating, management and ALCO committees.
Taj has served on the executive committee and was a John M. Olin Fellow at the University of Rochester Simon Business School. He has taught courses in home mortgage and finance, appeared as a TV commentator and has been interviewed by major newspapers.
Online MBA, Online MSBA
Clinical Associate Professor
Ph.D., Operations Management, Michigan State University
MS, Operations Research, Michigan State University
BS, Psychology, Michigan State University
Area: Operations and Information Technology
Expertise: Information technology, quality management, Six Sigma, lean management issues
Paul Blossom is a clinical associate professor at William & Mary's Raymond A. Mason School of Business. He is a published author in Interfaces, APICS and other journals pertaining to management science. In addition to his corporate experience, his interests include information technology, quality management, Six Sigma and lean management issues in the healthcare and nonprofit sectors.
Prior to his career as a professor, Paul consulted in operations and information systems. He served as the chief operating officer at a venture capital-funded software development company and taught information systems and operations management and strategy at five universities. Paul also held a variety of positions at General Motors.
Paul currently splits his time between Williamsburg and Grand Rapids, Michigan, where his wife and the youngest of their five children reside. He is an avid builder who enjoys constructing furniture, electronic items and doing home renovations.
Hays T. Watkins Professor of Operations Management and Information Technology
Ph.D., Industrial Engineering, Stanford University
MBA, Tuck School of Business, Dartmouth College
BS, Mechanical and Electrical Engineering, General Motors Institute
Area: Operations and Information Technology
Expertise: Business analytics, manufacturing, lean and Six Sigma process improvement, operations and supply chain management
James “Jim” Bradley is the Hays T. Watkins Professor of Operations Management and Information Technology at William & Mary's Raymond A. Mason School of Business. He specializes in business analytics, manufacturing, lean and Six Sigma process improvement, and operations and supply chain management. Jim led the development of William & Mary’s Master of Science in Business Analytics (MSBA) program, and he led initiatives to introduce a business analytics major in the undergraduate business program and to develop a Management of Engineering concentration in the Flex MBA program. His efforts in the MSBA curriculum development earned him the inaugural McGlothlin Faculty Teaching Award at the 2016 commencement ceremony, as well as the student-selected Faculty Excellence Award and the Alfred N. Page Teaching Award at the 2017 commencement ceremony.
Jim’s current research includes modeling how distribution center picking, loading and shipping policies affect inventory availability and cost at downstream supply chain links. One of his recent research papers on that topic was recently published in Production and Operations Management (POM). He is also developing algorithms for decentralized control of automated distribution centers in his research, which use artificial intelligence. His past research has appeared in top journals and covers the application of optimization, simulation and other analytical techniques to supply chain and manufacturing problems.
Before coming to William & Mary, Jim taught at Cornell University and at Stanford University. In addition to 15 years of manufacturing experience with General Motors, he has extensive consulting experience with clients such as 3M, Digital Equipment Corporation (DEC) and the Commonwealth of Virginia.
Ph.D., Organization Studies, Boston College
MA, Social Psychology, Boston College
MA, History, Tufts University
BA, Psychology, Bowdoin College
Area: Organizational Behavior
Expertise: Organizational behavior, leadership development, networks and networking, diversity and inclusion
Inga Carboni is an associate professor at William & Mary's Raymond A. Mason School of Business.
An award-winning researcher, instructor, and Fulbright scholar recipient, Inga’s areas of expertise include networks and networking, diversity and inclusion, and leadership. She has been developing leaders for nearly two decades through executive education, graduate and undergraduate courses and academic writings. Her work has appeared in numerous academic journals and books, such as Human Resource Management, Group Dynamics, European Journal of Work and Organizational Psychology, and the Journal of Management Education. Grants from the National Institute for Health, the National Institute of Justice and the William T. Grant Foundation have supported her scholarship. Her 2019 book, “Connect the Dots: How to Build, Nurture, and Leverage Your Network to Achieve Your Personal and Professional Goals,” is now available from Information Age Publishing.
Ph.D., Economics, Arizona State University
MS, Information Management, Arizona State University
BS, Applied Economics, American University in Bulgaria
Expertise: Industrial organization, decision-making with incomplete information, game theory, entrepreneurship
Magdalena Cutler is a section leader for William & Mary’s Online MBA program. She is an economics professor and a business professional with a passion for teaching, learning and innovation. Her main goal as a professor is to encourage students to think and apply economics and business concepts to the real world.
She started her professional career as a technical production manager at American Express Co., where she remotely managed a team of database professionals located in India in supporting the international credit card acquisitions marketing processes in Brazil, U.K., New Zealand and Australia.
Later, she partnered with professionals in the healthcare industry and started an assisted living facility in Mesa, Arizona. Additionally, she identified the need to bring high-quality U.S. graduate business education to foreign business professionals working for American companies abroad. She established an online business program leading the development from the conceptual idea through the planning, licensing, marketing and operations stages. Both endeavors were successful and eventually sold.
A lifelong learner, Magdalena recently participated in a yearlong assignment at the Federal Reserve Bank of San Francisco. A native of Bulgaria, she currently lives in Scottsdale, Arizona, with her partner and three daughters.
MS, National Resource Strategy, National Defense University, Dwight D. Eisenhower School for National Security and Resource Strategy
MS, Administration, Central Michigan University
BS, Biology, Columbia College
Expertise: Operations, Leadership, Personnel Management, Logistics
Hugh Davis is a section leader for William & Mary's Online MBA program. He is an accomplished thirty-year veteran of the United States Army, serving in several key leadership and strategic positions throughout his career. He is also a recipient of numerous honors, including the Army’s Legion of Merit and the Bronze Star Medal. Upon retirement, Hugh became the Deputy Chief of Staff, G1/4 (Personnel and Logistics) for the Army’s Training and Doctrine Command, where he manages personnel, logistics, infrastructure, safety, and medical operations across the command.
Hugh holds an MS in Administration from Central Michigan University, an MS in National Strategy from the National Defense University, and is a resident graduate of the Army’s Command and Staff College. He also holds a certificate in Supply Chain Management. Hugh's areas of expertise include managing complex operations in resource-limited situations, leadership and personnel management, and logistics planning, support, and coordination.
Clinical Associate Professor
Ph.D., Operations and Information Management, University of Connecticut
BS, Mathematics, William & Mary
Area: Operations and Information Technology
Expertise: Business analytics and operations management
Matthew Dean is a clinical associate professor at William & Mary’s Raymond A. Mason School of Business. He was previously a faculty member at the University of Southern Maine and the University of New Orleans. The crux of his research involves developing modeling tools and methodologies for addressing complex management decision-making challenges. Matt seeks real business problems to solve using business analytics, with a primary emphasis on transforming data into insight for making better management decisions.
Prior to his academic career, Matt worked at several telecommunications companies, including two startups and an employee-owned company specializing in providing analytical solutions to complex problems.
Ph.D., Economics, Clark University
MA, Economics, Clark University
MLA, Management, Harvard University
MS, Higher Education Administration, Southern New Hampshire University
BS, Business Economics & Finance and Psychology, University of Indianapolis
Expertise: Economics, statistics, management, nonprofit management, higher education administration and leadership, quantitative analysis and statistics, health care
Vlad Dolgopolov is a section leader for William & Mary’s Online MBA program. He also is an associate professor at National Louis University in Chicago. Vlad has taught courses on micro/macroeconomics, statistics, global economics, management, higher education leadership, nonprofits, and quantitative analysis at the undergraduate, graduate and doctoral levels.
In addition to teaching at residential and online programs across the U.S. and in Greece, he has extensive professional experience working in higher education. Most recently, he served as the associate dean of College and Professional Studies at National Louis University. He has held various administration-level positions in the Antonelli College System in Illinois, the Empire Education Corporation in New York and at Clark University in Massachusetts.
Vlad’s academic pursuits include completing advanced coursework at New York University and at universities in Greece and Russia. He has contributed to several published books and authored a piece on monetary policy for the Atlantic Economic Journal. He is a member of the American Economic Association and the Council on Law in Higher Education. Vlad is also bilingual in English and Russian and speaks intermediate Greek.
MBA, William & Mary
BS, Liberal Arts, Excelsior College
Expertise: Leadership, Strategic Planning & Business Development, Corporate Operations, Corporate Compliance and Information Technology
Ken Deans is a section leader and a graduate of the inaugural cohort of the Online MBA program at William & Mary’s Raymond A. Mason School of Business. He is also a graduate of the Executive Nonprofit Leadership Program at Harvard Kennedy School, John F. Kennedy School of Government in Massachusetts.
Ken is the president & CEO of Health Sciences South Carolina (HSSC), the nation’s first statewide biomedical and health research organization. Before joining HSSC, Ken served in the capacity of vice president/chief operating officer of Chesapeake Regional Healthcare, a not-for-profit healthcare system located in Chesapeake, Virginia, and previously as their VP/CCO & CIO. He also served as the VP/CIO of Bassett Healthcare and in various technical management and leadership capacities including director of technology at Greenwich Hospital, a member of the Yale-New Haven Health System in Connecticut.
Ken also serves on several boards and councils including the South Carolina Research Foundation’s Board of Directors, South Carolina’s EPSCoR State Committee, Harvard Business Review’s Advisory Council, and Forbes' Nonprofit Advisory Council. He is a Fellow of the American College of Healthcare Trustees (ACHT) and is a member of the American College of Healthcare Executives (ACHE), the College of Health Information Management Executives (CHIME), and the Health Information Management Systems Society (HIMSS).
Master of Accounting (MAcc), William & Mary
BS, Accounting, Syracuse University
Expertise: Financial and Managerial Accounting, Tax Accounting, International Tax Research
Erin DiFabio is a section leader for William & Mary's Online MBA program. Prior to pursuing degrees in accounting, Erin served in the United States Marine Corps and then worked in emergency Services. While studying at William & Mary, Erin worked as a teaching and research assistant and at Syracuse University, she held positions as an ambassador, peer mentor and tutor.
Erin has received multiple awards over the years including an Academic Achievement Award from The Institute of Internal Auditors, Tau Beta Sigma Service Award from Tau Beta Sigma at Syracuse University, multiple service medals, and six letters of appreciation from the military. She continues to be active with the MAcc Program at William & Mary by working as a teaching assistant for the MAcc Bootcamp. Outside of work, Erin loves to spend time with her rescue dog, Scrat, teaching him new tricks.
Online MBA, Online MSM
Ed.D., Educational Policy, Planning, and Leadership, William & Mary
DM, University of Maryland University College, Phi Kappa Phi honors
MBA, Strategic Management/International Marketing, Columbia University
International Exchange Program, London Business School
BS, Rensselaer Polytechnic Institute
AA, Elmira College
Expertise: Digital marketing, higher education marketing; integrated marketing communication; personal branding
Dawn Edmiston is the clinical professor of marketing in the Raymond A. Mason School of Business at William & Mary. She was selected to be a Fulbright Scholar in Estonia and was the recipient of the 2018 Thomas and Teri Dungan Teaching Innovation Fellowship and 2017 Marketing Management Association Master Teacher Award.
Dawn’s research has been published in various marketing and educational journals to include the Journal of Marketing for Higher Education. She serves on the editorial board of the Journal of Marketing Education and was the editor of the 2017 Marketing Education Review special issue on teaching innovation.
Prior to her career in academia, Dawn held marketing management roles with IBM Business Consulting Services, PricewaterhouseCoopers Management Consulting Services and Discovery Communications (Discovery Channel, TLC, Animal Planet, Travel Channel and Discovery Channel Online). She has also consulted for organizations such as the Fred Rogers (Mister Rogers) Center and Public Broadcasting Service (PBS).
Ph.D., Economics, Rice University
MA, Economics, Rice University
BA, Economics and Mathematics, Ouachita Baptist University
Expertise: Macroeconomics, microeconomics, international finance, current economic issues
Daniel Gaske is an adjunct professor of economics at William & Mary’s Raymond A. Mason School of Business. He has taught numerous macroeconomics and microeconomics courses in the Flex MBA program in Newport News, in the full-time MBA program in Williamsburg, and in the Online MBA program. He also has taught economics at a number of universities in the Washington, D.C., area, including George Mason University, Georgetown University, George Washington University, Johns Hopkins Nitze School of Advanced International Studies and the National Defense University, as well as delivering training on economic topics for USG economic analysts and officials.
He has published two short treatises on economics and statistics: Understanding US and Global Economic Trends: A Primer for the Non-Economist and Understanding the Calculations of Key Economic and Business Statistics.
Daniel and his wife reside in Williamsburg where he is active in his church and other faith-based activities and teaches economic-related courses for the William & Mary's Osher Institute/Christopher Wren Association, a lifelong learning program that delivers short, non-credit courses on topical subjects to interested adults.
Associate Professor Emeritus
Ph.D., Accounting and Information Systems, Kellogg School of Management, Northwestern University
MS, Accounting, University of Illinois
BS, Mathematics, University of Illinois
Expertise: Health care, activity base management, management control, learning styles, pedagogy
William “Bill” Geary joined the William & Mary faculty in 1978 and is currently an associate professor emeritus teaching managerial and financial accounting. He is a Certified Public Accountant in Illinois.
In May 2015, he received the Thomas A. Graves award from William & Mary to recognize sustained teaching excellence. Bill teaches in the MBA and Executive MBA programs, twice served as the leader of the undergraduate program and served as the coordinator of the accounting program. He has received numerous awards for teaching excellence at both the graduate and undergraduate levels. His research interests are in management accounting and accounting education.
Bill served as a manager in a public accounting practice and as a consultant for the design and implementation of management accounting systems. He has extensive and diverse experience in executive education with a special emphasis on designing and delivering executive education programs for hospital systems and physicians. His considerable involvement with healthcare has provided him with national exposure to the applications of management accounting in the healthcare industry.
Ph.D., Economics, University of Wisconsin
MS, Business Analytics, William & Mary
BS, Economics, Escuela Colombiana de Ingenieria Julio
Area: Operations and Information Technology
Expertise: Environmental Economics, Privatization and Mergers, Game Theory
Alejandro Gelves is a clinical associate professor at William & Mary’s Mason School of Business. Before joining William & Mary, Alejandro taught at the University of North Texas. He has published in top economic journals including the Journal of Environmental Economics and Management, Environmental and Resource Economics, and Economic Modeling. He has also been a reviewer for Economic Inquiry, Southern Economic Journal, Economic Modeling, among other publications. He has also served as a consultant for several organizations such as the United Way, Cook Children’s Medical Center and Georgia Medical Regents Center.
J.E. Zollinger Professor of Finance
Ph.D., Finance, Boston College
BS, Finance, Boston College
Area: Economics and Finance
Expertise: Corporate finance and valuation
Scott Gibson is a J.E. Zollinger Professor of Finance at William & Mary's Raymond A. Mason School of Business. He previously held academic appointments at Cornell University and the University of Minnesota. Prior to his academic career, he worked as an analyst with Fidelity Investments and as a credit team leader serving a Fortune 500 clientele with HSBC Bank.
His research interests include institutional investor trading strategies and their effects on stock prices, the optimal design of mutual fund exchange rules, agency problems in the mutual fund industry, and the use of derivative securities in lowering corporate financing costs. His research has been featured in the financial press, including The Wall Street Journal, Financial Times, New York Times, Barons, Business Week and Bloomberg.
Scott’s teaching interests include corporate finance and valuation. He has been awarded various outstanding teaching awards on numerous occasions at the undergraduate, graduate and executive levels over his teaching career and has also been named an outstanding faculty member in Businessweek's Guide to the Best Business Schools.
MBA, University of Richmond
BBA, Marketing, William & Mary
Expertise: Marketing and communications, strategic leadership, international business
Katie Gilstrap is a section leader for William & Mary’s Online MBA program, as well as a faculty member at Virginia Commonwealth University and has served as an adjunct instructor at the University of Richmond at the undergraduate, graduate and executive levels. Her teaching areas include marketing principles, marketing research, services marketing, retailing and communications.
Aside from her teaching responsibilities, she has designed, led and secured grant funding for study abroad programs focused on international business in Greece, Spain, the Czech Republic and Scotland. She also serves as a facilitator for the Henry Ford Leadership Academy in the Middle East, Africa and Asia, and serves as a faculty mentor for the European Innovation Academy.
Prior to her academic career, Katie served as senior vice president, director of marketing at First Market Bank, overseeing marketing strategy, product development, advertising, community outreach and business analysis. Recently, she was recognized by AACSB as one of the recipients of their international 100 Influential Leaders Award. Katie is also the founder of The Barre Boutique in Richmond, Virginia, and writes for various health and medical organizations.
JD, William & Mary
MBA, William & Mary
BA, Economics and International Studies, Wake Forest University
Expertise: Finance, law, bank regulation
Chris Gottfried is a section leader for William & Mary's Online MBA program, with expertise in commercial credit, enterprise risk management and compliance. He is an accomplished banker, attorney and management consultant with 15 years of experience in the financial services industry.
In addition to his role at William & Mary, Chris works as senior audit manager at BB&T. He has held various managerial roles within the Big 4, and past clients include Goldman Sachs, JP Morgan Chase, BNP Paribas, Raymond James and Bank of America.
Chris maintains various business interests outside of finance. In addition to a part-time law practice, Chris serves on the board of directors of Natural Systems Analysts, Inc., an environmental services firm based in Wyoming. He passionately supports environmental advocacy, legal pro bono initiatives and minority outreach through The Turtle Conservancy and the North Carolina Bar Association.
Clinical Associate Professor
Ph.D., Higher Education Administration, University of Virginia
MEd, Social Foundations of Education, University of Virginia
BA, French, University of Virginia
Expertise: Leadership, coaching for personal/professional growth, conflict management
Tatia Granger is a clinical associate professor at William & Mary's Raymond A. Mason School of Business in the area of Organizational Behavior. Her teaching helps students to better understand the intersection of content and context with a focus on personal and career competencies for more productive individual, team and organizational outcomes.
Tatia brings extensive experience in higher education including serving as university ombuds at William & Mary prior to transitioning to the faculty, vice president for enrollment services at Bennett College for Women, chief of staff for the vice president for financial services at Duke University, assistant dean for undergraduate admissions at the University of Virginia and director for the Center for Multicultural Student Services at James Madison University. She also served as an MBA prep coach with Management Leadership for Tomorrow, an organization whose goal is to find, prepare and launch the next generation of diversity into the C-suites of the corporate and nonprofit sectors.
Ph.D., Systems Modeling and Analysis, Virginia Commonwealth University
MS, Mathematics, Virginia Commonwealth University
BS, Mathematics, Lynchburg College
Expertise: Operations management, financial modeling, business analytics
Ben Grannan is a Williamsburg native and has served as a section leader for the Online MBA program at William & Mary’s Raymond A. Mason School of Business since 2017. He currently resides in Greenville, South Carolina, with his wife and two daughters.
Ben teaches full-time at Furman University, serving as an assistant professor of quantitative business courses. His focus is in operations management, financial modeling and business analytics.
In his spare time, Ben enjoys playing golf and basketball.
Ph.D., Operations and Systems Analysis, University of Washington
MBA, University of Texas at Austin
BS, Electrical Engineering, University of Texas
Area: Operations and Information Technology
Expertise: Business data analysis, operations management, quantitative methods, modeling and simulation, Six Sigma, statistics
Héctor Guerrero is an Emeritus Professor and former director of the full-time MBA program at William & Mary’s Raymond A. Mason School of Business. He previously taught at the Tuck School of Business at Dartmouth, the College of Business at Notre Dame and the Instituto Latino Americano de Estudios Sociales in Santiago, Chile.
Professionally he is active in the areas of data analytics, operations management and engineering management. He has published research articles on topics related to failure analysis, logistics, material requirements planning, automated manufacturing, group technology, robotics, forecasting, supply chain management, product design and demand management. He is the author of “Excel Data Analysis, Modeling and Simulation,” while serving on boards and advising a number of businesses.
Additionally, Héctor has breadth of experience in consulting and executive education with a variety of organizations in the U.S., Latin America and Europe. His clients include IBM, Lockheed, Newport News Shipbuilding and the Department of Homeland Security as well as many small and large manufacturing and service firms. Prior to entering academia, he worked as an engineer for Dow Chemical Company and Lockheed Missiles and Space Co.
Héctor loves to cook his Tex-Mex favorites for friends and family. He is an avid walker, logging an average of 20,000 steps daily, and enjoys relaxing on a quiet beach with a challenging Excel workbook and an excellent cabernet.
Ph.D., Management and Organizational Behavior, University of Florida (pursuing)
MBA, University of Notre Dame
BS, Genetics, University of Kansas
BA, Biology, University of Kansas
Expertise: Personality, intelligence, willpower, resilience, positive organizational scholarship, fear of failure
Marie Halvorsen-Ganepola is a section leader for William & Mary’s Online MBA program and formerly an operations manager for Pearson Government Solutions. She has professional experience as an instructor and tutor for Kaplan Test Prep and Admissions, and as a management consultant for an entrepreneurial real estate firm. Marie is passionate about teaching Principles of Management courses. Her research interests include willpower, personality, intelligence, resilience and positive organizational scholarship.
Marie’s personal interests include travel, especially to Sri Lanka and U.S. national parks; music including musical theater, choral and liturgical singing, opera, classical and Neil Diamond; and reading, specifically in the genres of biography, philosophy of science, historical fiction, travelogue, natural history, classic novels, epic fantasy, sci-fi, short story, memoir and personal essay.
MBA, University of Virginia
BS, Civil Engineering, Virginia Military Institute
Expertise: Consulting, Marketing, Strategy, and General Management
Jim Henry is a section leader for William & Mary's Online MBA program. He has over forty-five years of business experience and has served in multiple capacities across both the private and public sectors. Jim spent the majority of his career in management positions at IBM. While there, Jim led sales teams, served as a product manager charged with introducing a new product offering, and managed an organization responsible for selling to federal installations in the western half of the United States. He also led a major re-organizational effort that improved IBM’s go-to-market strategy in pursuing federal government business.
After working at IBM, Jim led the business development organizations for federal practices at both Deloitte Consulting and the Sapient Corporation. In 2004, Jim founded JEH Consulting, a firm that supports both large and small businesses interested in pursuing contracts with the federal government.
Jim served as an officer in the U.S. Army Corps of Engineers and was the recipient of the Bronze Star Medal for his service in Vietnam.
Executive Director of Entrepreneurship Center
MS, Mechanical Engineering, Virginia Polytechnic Institute and State University
BS, Mechanical Engineering, Virginia Polytechnic Institute and State University
Expertise: Product development, strategic consulting, entrepreneurship, innovation and design
Graham Henshaw is a clinical professor at William & Mary's Raymond A. Mason School of Business and the executive director of the Alan B. Miller Entrepreneurship Center. He has been teaching in the areas of entrepreneurship, and innovation and design at the university since 2012.
Prior to joining William & Mary, Graham was the director of venture development at New Richmond Ventures, a Richmond-based venture capital firm investing in early-stage, socially driven startups. In that role, Graham used his entrepreneurial experience and systematic, customer-centric problem-solving approach to help accelerate the growth of portfolio companies. During his tenure at NRV, Graham also launched an early-stage accelerator called Feed & Seed, which subsequently merged with Lighthouse Labs to support startups in achieving product-market fit through an intensive three-month program focused on iterative business model development.
Graham has a diverse background in product development, Fortune 500 strategic consulting and entrepreneurship. He leveraged his varied skill set to found Active Innovation Group in 2007, a company that created innovative accessories for athletes. He has worked with companies including General Electric, Kraft Foods, Toyota and GlaxoSmithKline to create products, services and messaging consistent with deep consumer insights.
Clinical Associate Professor
Ph.D., Duke University
BA, Economics, College of William & Mary
Area: Economics and Finance
Expertise: Emerging markets, international finance, global investing, "live case" method
Deborah Hewitt is a clinical professor Emeritus of economics and finance at William & Mary's Raymond A. Mason School of Business. She was a James B. Duke Scholar at Duke University, and is a member of Phi Beta Kappa and Beta Gamma Sigma. Deborah has lived and worked abroad for nearly 20 years and continues to enjoy international travel. For the past 10 years, she has taken William & Mary's Executive MBA students to China and one additional global destination as part of their Global Immersion courses. Her research interests include emerging markets, international finance, global investing and "live case" method.
Deborah has taught international economics and finance at UCLA and Claremont Graduate School. She served as the president of Claremont Economics Institute, an economics consulting and forecasting firm that helped develop the Reagan economic plan. During her 15 years with CEI, she consulted with many Fortune 500 firms in the U.S. and abroad, as well as several other governments. Deborah was the chairman of the Claremont Fund, a family of mutual funds, from 1984 to 1988. She has also worked as an international economist at the U.S. Treasury.
She has published numerous articles on the subjects of international trade and finance. She also co-authored the book, “Rust to Riches: The Coming of the Second Industrial Revolution,” with her partner, John Rutledge. She has contributed articles to several business and investment publications, including The Wall Street Journal and Barron's. She was a frequent panelist on Wall Street Week with Louis Rukeyser for five years and has been interviewed on Fox Business News, Bloomberg TV, CNN and NPR.
Deborah is a member of the Investment Advisory Committee of the Virginia Retirement System and a member of the Reves International Advisory Board at W&M. She is a trustee emeritus of William & Mary's endowment. She is also on the board of Respite, a nonprofit organization providing enriching social opportunities to seniors with disabilities. Deborah and her husband, Jim, have three grown children, who keep her apprised of upcoming trends in the fields of energy efficiency, hospitality management and cloud computing.
Ph.D., Philosophy, Victoria University
LLM, University of New England Australia
MSA, The University of Akron
JD, Monash University
BMus, Monash University
Expertise: United States Federal Taxation, international taxation, taxation residency (individuals and corporate entities), taxation compliance and financial planning, intellectual property (trademarks, business method patents, geographical indications), law and accounting
Sarah Hinchliffe is a section leader for William & Mary’s Online MBA program. She is an Australian barrister and solicitor as well as a chartered tax advisor and an associate member of the Law Institute of Victoria and of the Taxation Institute of Australia. She has held a number of international academic appointments in Australia, Hong Kong, and the U.S., including William & Mary, Harvard and Boston University.
In 2014, Sarah was appointed as an AIIFL Honorary Fellow at the University of Hong Kong. She has been an external editor for the Law Institute Journal, editor-in-chief of the Journal of Australian Taxation, and has been engaged by the Productivity Commission as a consultant.
Ph.D., Engineering Management, George Washington University
MBA, Tulane University
MS, Organization Development, Tulane University
BS, Engineering, Tulane University
Area: Project Management
Expertise: Project team building, organization design, strategic planning
Rex Holmlin is a clinical lecturer at William & Mary’s Raymond A. Mason School of Business. As a registered professional engineer and Project Management Professional (PMP), he has more than 40 years of experience in project management. During his career he has been responsible for more than $1.3 billion of civil works, building and military construction projects including the home of William & Mary’s School of Business, Alan B. Miller Hall.
A former Army Officer, Rex has 27 years of both active and reserve service as an engineer. Following Hurricane Andrew, he was brought back on active duty to serve as the project manager for debris removal in South Dade County. He was activated for disaster recovery operations three other times including Hurricane Marilyn in the U.S. Virgin Islands, Hurricane Georges in Puerto Rico, and in New York City following the attack on the World Trade Center. He is a graduate of the Army's Command and General Staff College and the Air War College.
Ph.D., Economics, Florida State University
MS, Economics, Florida State University
BS, Economics, College of Charleston
Expertise: Macroeconomic fiscal policy, financial economics, business and international corporate taxation
Mark Keightley is a section leader for William & Mary’s Online MBA program. He resides in Northern Virginia and is an economist with the nonpartisan Congressional Research Service (CRS) in Washington, D.C.
At CRS he advises Congress and their staff on macroeconomic fiscal policy, financial economics, and business and international corporate taxation. His research at CRS has been cited by the President's Council of Economic Advisers, U.S. Supreme Court, Government Accountability Office, Tax Policy Center, Federal Reserve of Dallas, Harvard Joint Center for Housing Studies, Center on Budget Policies and Priorities, CNN, Businessweek, Bloomberg, The New York Times, Reuters, Tax Notes, Daily Tax Report, and various books and academic papers.
Mark has served as an adjunct professor in the Maxwell Graduate School at Syracuse University, the Schar School of Policy and Government at George Mason University and the economics department at George Washington University. He has also been a visiting scholar at the Federal Reserve Bank of St. Louis and an associate at the Congressional Budget Office.
Faculty Director, Business Analytics Programs
Clinical Associate Professor
Ph.D., Computer Science, William & Mary
ME, Systems Engineering, University of Virginia
BS, Computer Science, Christopher Newport University, Newport News, VA
Area: Operations and Information Technology
Expertise: Secure web information systems (cybersecurity), cloud scalability and performance, pharmacy health care analytics
Aaron Koehl is the faculty director for the Master of Science in Business Analytics program (MSBA), and a clinical associate professor in the area of Operations and Information Technology at the Raymond A. Mason School of Business. Before joining William & Mary's faculty, he served as assistant professor of Computer Science and program director of Information Systems and Information Science at Christopher Newport University.
Professionally, Aaron has nearly 20 years experience as a software engineer in both private industry and the public sector. With considerable software and database experience, he is interested in building quality software around complex business analytics models and delivering academic research to the industry. His research focuses on secure web information systems, cloud scalability and performance, and healthcare analytics.
He has been published in top international venues including ACM Multimedia Systems (MMSys), ACM Int'l Conf. on the World Wide Web (WWW), ACM International Conference on Middleware, IEEE Dependable Systems and Networks (DSN), European Symposium on Research in Computer Security (ESORICS), and the Journal of Computer Networks (COMNET).
John N. Dalton Memorial Professor of Business
Ph.D., Information Systems, University of Maryland, Baltimore County
Bachelor of General Laws, University of Pune
Honorary Fellow, Cambridge Judge Business School, University of Cambridge
Fellow, MIT Center for Information Systems Research
Area: Operations and Information Technology
Expertise: Health information technology, healthcare information systems, business value of information technology, IT innovation
Rajiv Kohli is the John. N. Dalton Memorial Professor of Business at William & Mary. He is ranked as the No. 1 scholar in health information technology thought leadership study and studies have ranked him among the top 20 MIS researchers worldwide. He has taught at the University of Notre Dame, Lehigh University and the University of Maryland system as well as held visiting positions at MIT and at universities in Asia, Europe and New Zealand. Rajiv is an Honorary Fellow at the Cambridge Judge Business School at the University of Cambridge as well as a Fellow at MIT Center for Information Systems Research.
For over 15 years, Rajiv has worked or consulted with IBM Global Services, SAS Corporation, United Parcel Service, Encana Oil & Gas (USA) Inc., AM General, MCI Telecommunications, Westinghouse Electronics, Wipro Corporation and Godrej Industries in addition to several health care organizations. Prior to joining full-time academia, he was a project leader in decision support services at Trinity Health.
Rajiv’s research is published in MIS Quarterly, Management Science, Information Systems Research, MIS Quarterly Executive, Journal of Management Information Systems, Journal of Operations Management and Decision Support Systems, among other journals. He is a co-author of the book “The IT Payoff: Measuring Business Value of Information Technology Investment,” serves as a senior editor for Information Systems Research and is a member of the editorial boards of several international journals. He has previously served as a senior editor of MIS Quarterly.
Ph.D., Industrial Engineering, Purdue University
MS, Applied Mathematics, Purdue University
BS, Mathematics, Purdue University
Expertise: Reliability, simulation, probability, statistics
Lawrence “Larry” Leemis is a professor in the mathematics department at William & Mary. He has also taught courses at Purdue University, The University of Oklahoma and Baylor University. Larry is an academic author of seven books and more than 100 journal articles, proceedings papers and book chapters. His research and teaching interests are in reliability and simulation.
Larry’s consulting, short course and research contract work includes contracts with AT&T, NASA/Langley Research Center, Delco Electronics, Department of Defense, Air Logistic Command, ICASE, Komag, Federal Aviation Administration, Tinker Air Force Base, Magnetic Peripherals, Woodmizer, Yorktown Naval Weapons Station, Argonne National Laboratory, The United States Army and PIETech.
MBA, William & Mary
BS, Psychology, The Citadel, the Military College of South Carolina
Expertise: Operations, sales, marketing, logistics
Harris Ligon is a section leader and a recent graduate from the inaugural cohort of the Online MBA program at William & Mary’s Raymond A. Mason School of Business. Over the years, he has completed additional graduate coursework in applied psychology and logistics at Appalachian State University, Old Dominion University and Northwestern University.
He currently leads the marketplace solutions function at Uber’s newest venture, Uber Freight. In his current role, Harris leads a subset of post-sales strategic processes. His oversight of business process improvement and joint commercial and operational analyses enable customers to gain both macro and micro insights on the market as well as their own behavior. Additionally, he partners with product, software and operations teams to create automated logistics solutions.
Prior to Uber, Harris spent nearly 10 years in the railroad industry. Over that time period, he led various teams in operations, law, sales and marketing. At Norfolk Southern, he leveraged his deep knowledge of surface transportation to successfully develop the highest impact line of business. During his time there, he utilized design thinking to create a new customer experience as well as engineer a new commercial forecast process, both of which enhanced accuracy, transparency and, ultimately, the user experience.
MPP, Political and Economic Development, Harvard Kennedy School
BS, Electrical Engineering and Computer Science, Massachusetts Institute of Technology
Expertise: Strategy, Social Enterprise, Entrepreneurship, Private Equity
Jessica Lin is a section leader for William & Mary's Online MBA program. She works as a Senior Product Manager for Oracle Utilities Opower’s Business Intelligence and Segmentation tools, recently leading Opower's strategy refresh efforts. Prior to her current role, she served as a Senior Fellow to the U.S. Department of Energy in the Office of Policy to support Mission Innovation.
Formerly, Jessica led international clean energy deployment efforts with the World Bank Group, primarily focused on what role the Bank could play to commercialize clean energy technologies. She started her career in the private sector, working in finance and strategic management consulting, before leading a wireless mesh technology social enterprise startup. She has published extensively on topics ranging from big data analytics, clean energy entrepreneurship, and private equity.
Ph.D., Organizational Behavior, University of Florida
MBA, University of Florida
BS, Business Administration, Presbyterian College
Area: Organizational Behavior
Expertise: Impression management, influence tactics, organizational justice, leadership
David Long is an associate professor at William & Mary’s Raymond A. Mason School of Business. He served in the U.S. Navy as a naval flight officer, and currently serves in the U.S. Navy Reserves as a mission commander and flight instructor. His previous professional experience includes positions at The Home Depot in business development and store management.
His research examines various approaches to impression management, including how employees use impression management to build their reputations, and how supervisors and coworkers react to these employees and their strategies. His work has appeared in several journals and books, including the Academy of Management Journal, Journal of Applied Psychology, Personnel Psychology, and The Nature of Leadership.
David's teaching and consulting focuses on introducing and demonstrating methods and strategies for improving one’s career and one’s organization. David has been recognized by Poets & Quants as one of the Top 40 undergraduate business professors. He is also the recipient of numerous undergraduate- and graduate-level teaching awards, including the Faculty Excellence Award, the Page Teaching Award and the Alumni Fellowship Award.
Ph.D., Business Administration, University of Pittsburgh
MS, Middle Tennessee State
BA, Flagler College
Area: Operations and Information Technology
Expertise: Human Computer Interaction, Social Media, Online Advertising, Teaching Assessment
Scott McCoy is a Professor of Business Analytics and the Area Head for the Operations and Information Systems Area at William & Mary. His current research interests are in the area of Online Advertising, Social Media, Human Computer Interaction (HCI), Social Entrepreneurship, and Teaching Assessment. His research has been presented or published (or forthcoming) in many national and international conferences and journals such as Information Systems Research (ISR), Communications for the Association of Computing Machinery (CACM), European Journal of Information Systems (EJIS), Information Systems Journal (ISJ), Journal of the Association for Information Systems (JAIS), Information and Management (I&M), and Communications of the Association for Information Systems (CAIS).
Scott has traveled the world extensively, having lived in the USA, Australia, Chile, Cuba, Dominican Republic, and Ecuador. He also had extended stays in several countries, including Argentina (2009), Cuba (ongoing), Dominican Republic (ongoing), Guatemala (2012), Hungary (2010), and Mexico (2006). He has taught business courses at, and collaborated onsite with, universities in Australia, Chile, Cuba, Dominican Republic, Guatemala, Hungary, Mexico, and the USA.
Additionally, Scott is a RPCV (Returned Peace Corps Volunteer) from the Dominican Republic. Following Hurricanes Katrina and Rita in August 2005, Scott was one of 272 Peace Corps Response volunteers (formerly known in Crisis Corps) who served domestically on relief efforts in the Gulf States through an agreement with the Federal Emergency Management Agency (FEMA). This deployment of volunteers was the first and only time Peace Corps has served domestically. He recently (2016) sailed around the world with his family onboard the MV World Odyssey as part of Semester at Sea. His current country count (lived, worked or traveled) is 119.
MBA, William & Mary
BA, Psychology, Boston College
Leslie McCullough is a section leader and a recent graduate from the inaugural cohort of the Online MBA program at William & Mary’s Raymond A. Mason School of Business. She began her marketing career almost 25 years ago as a marketing consultant and copywriter working both as a freelancer and on-staff for a number of organizations.
Ten years ago, she launched her own marketing firm, which is now McCullough Communications, LLC. Her firm focuses on assessing clients’ business needs and developing strategic marketing plans and materials to leverage opportunities.
As a marketing strategist, Leslie’s primary role is to pull together all the pieces to tell an organization’s story in a clear, focused and engaging way. Over the years, she has written dozens of articles, brochures, ads, websites, taglines and annual reports for a wide range of organizations including universities, hospitality destinations, financial institutions, consumer retail businesses and international nonprofit foundations.
MBA, Lindenwood University
BS, Business Administration, Washington University
Expertise: Strategic business and information systems planning, analysis & design, project management, business process improvement
Lou Ann McElyea is a section leader for William & Mary's Online MBA program. Some of her previous roles in business include director of worldwide program management for NCR Corporation, manager of global business planning and process improvement for ALLTEL, Inc., engagement manager in the Worldwide Business Transformation Consulting Group for IBM, and president of Information Systems, Inc. where she had more than 15 years management consulting experience working with Fortune 100 companies and large government agencies. She has been involved in every aspect of information systems for more than 30 years, including roles in consulting, management, training and education.
Lou Ann earned a master’s certificate in project management from George Washington University in Washington, D.C., and an ABD designation toward a Ph.D. in Management Information Systems from Northcentral University in Prescott, Arizona. In 2003, she also earned the Project Management Professional (PMP) Certification.
Ph.D., Human and Organizational Development, The Fielding Institute
MA, Human and Organizational Development, The Fielding Institute
MA, Counseling Psychology and Organizational Behavior, The Ohio State University
BA, English, The Ohio State University
Expertise: Corporate governance, global CEO and board assessment and development, global top leader/team assessment, development and succession, human capital, consulting
Robert “Bob” Mintz is a section leader for William & Mary's Online MBA program. He also works as a senior partner in the global board and CEO advisory practice at Korn Ferry. Bob is an accomplished business leader, consultant and consulting psychologist who helps CEOs and boards identify successors and global high potentials and accelerate their development. He has worked across the globe in industries including technology, media and entertainment, financial services, consumer products, industrial products, pharmaceuticals, health care, private equity/start-ups, and family-owned businesses.
Previously, Bob founded and lead a C-suite advisory firm serving as a trusted advisor to a wide array of global clients. Prior to that, he spent more than two decades in global CHRO/senior human resources roles at EDS, Time Warner, PepsiCo and Revlon.
Bob is a member of the Society for Consulting Psychologists (APA) and devotes considerable time to undergraduate and graduate student leader development, serving as a mentor for the Yale Entrepreneurial Institute and as an executive partner for the Raymond A. Mason School of Business at William & Mary.
Online MBA, Online MSM
Ph.D., Business Administration, University of Virginia
MBA, Colgate Darden Graduate School of Business Administration, University of Virginia
BA, Psychology, University of Virginia
Expertise: Marketing management, product management, consumer behavior, marketing strategy, healthcare marketing
James "Jim" Olver is an associate professor at William & Mary’s Raymond A. Mason School of Business. He has taught at Corvinus University in Budapest and Management Centre Innsbruck, and has held visiting professor positions at the Colgate Darden Graduate School of Business Administration at the University of Virginia and Aoyama Gakuin University in Tokyo, Japan. His research interests include marketing management, product management, consumer behavior, marketing strategy and healthcare marketing.
Jim has taught courses in creative problem solving, marketing management, product management, marketing strategy, market research, consumer behavior and marketing analytics in the MBA, Executive MBA and undergraduate programs at William & Mary. He served as director of undergraduate studies for the School of Business Administration from 1994 to 1997 and as assistant dean for the MBA program from 2005 to 2011.
His research has been published in such journals as the Harvard Business Review, the Journal of Consumer Marketing, Sloan Management Review, and Marketing Science. He engages in consulting, executive education and case writing in both for-profit and not-for-profit sectors, in industries ranging from health care to information technology.
MJ, Journalism, University of California, Berkeley
MA, Latin American Studies, University of California, Berkeley
BA, Business and Spanish, Concordia College
Expertise: Marketing, advertising, brand journalism
Rachael Post is a section leader for William & Mary's Online MBA program. She is an eco-strategist and founder of Elemental Good, an accelerator of tech and design innovations for sustainability and climate resiliency. As the former vice president of branded content at the Guardian Media Group's content marketing studio in New York, Rachael managed the branded content team and created award-winning native advertising campaigns for global brands such as Microsoft, Cisco, Amazon, GM, Visa, SC Johnson and Ben & Jerry's.
Rachael is passionate about helping brands tell their stories and reach audiences around the world. The Guardian's “How to Solve a Murder” series for Amazon Studios received extensive press coverage as the first original series of investigative brand journalism.
Previously, she worked as a business journalist in Silicon Valley and as an adjunct professor at UNC Chapel Hill and UC San Diego. Her research interests include entrepreneurship, sustainability, data analytics and emerging technologies.
DBA, Indiana University
MBA, Indiana University
BBA, Business Economics, University of Cincinnati
Area: Economics and Finance
Expertise: Managerial economics, information technology, networking, regulation, productivity
Franklin “Bud” Robeson is a section leader for William & Mary's Online MBA program. He joined the faculty at the Raymond A. Mason School of Business in 1978, and in 1988 became the Hays T. Watkins Professor of Business. In addition to teaching in the economics and information systems areas, he served as the business school’s associate dean for academic affairs for seven years and as the university’s vice provost for Information Technology for eight years. He has also taught at Utah State University and the University of Maryland. In 1996, Bud returned to full-time teaching and research. His research interests include electronic commerce, regulation and market studies.
While serving as vice provost, Bud was appointed to several state-wide study groups dealing with information technology and management. He was chair of VERnet, which was the educational and research network for Virginia, and one of the early member networks of the Internet. He also served on the Library of Virginia technology committee, including time as the board chair.
Bud has received outstanding teaching awards for both the MBA and Executive MBA programs. He was recognized for outstanding service to the business school receiving the Daniel Lewis Service Award and was named the Hays T. Watkins Professor Emeritus.
Bud’s consulting experience includes Landmark Communications, Media General, Washington Gas Light, American Gas Association, Chapman University, Columbia Gas, Edison Electric Institute, Ernst & Young, IBM and Verizon. His consulting activities include executive education programs, economic studies, pricing issues, information technology and competitive strategy.
MS, IT Management, Regis University
BS, Business Administration and Economics, St. Mary's College
Expertise: Cloud Computing, XaaS Platforms, and the intersection of Strategic Design, people, process, and technology
David Samuel is a section leader for William & Mary's Online MBA program. He is currently the chief operations and information officer for Endeavor Management. Previously, David was the chief information officer (CIO) for SEIU Local 1000, and CIO of the California State Employees Association. He has played many roles in information technology, including in project and program management, database administration, quality assurance, InfoSec, infrastructure, strategic planning and consulting. In 2003, he earned the Project Management Professional™ Certification and is ITIL Foundations™ certified and is a graduate of Cornell University's Johnson School of Business Executive Leadership Program.
MS, Information Systems Management, Bowie State University
BS, Information Systems Management, University of Maryland
Expertise: Leadership, enterprise resource management, strategic planning, security management
Bob Sanders is a section leader for William & Mary's Online MBA program. He has 20 years of progressive responsibility and proven success in various information technology management roles. His expertise includes IT architecture planning, integration and maintenance of both Information technology components and strategic information systems.
Bob serves as the manager for converged infrastructure operations support at CPS Energy in San Antonio, Texas. He has previously held positions in information technology and program management with Career Point College, PESystems, Inc., CHRISTUS Health and the Department of Defense. Bob has also served as a consultant leading a team on IT security management and engineering with the U.S. Air Force, NASA and the United Space Alliance.
MBA, University of Pittsburgh
BS, Management and Marketing, Marquette University
Certificate Leadership Coaching, Georgetown University
Expertise: Nonprofit, sales, executive leadership and coaching
Terry Shannon’s career in the foodservice-distribution industry spanned 26 years beginning as a sales representative, progressing through positions as sales manager, VP of sales and market president. He also held corporate level positions with Alliant/US Foods including VP of sales support and administration, division VP of sales over 10 distribution centers and VP/GM of the Shared Services Center.
In 2003, Terry crossed over to the nonprofit social service sector as CEO of St. Mary's Food Bank. Founded in 1967, St. Mary's is recognized internationally as the world's first food bank. In 2011, the food bank ranked as the largest social service agency in Arizona and as one of the largest food banks in the country distributing 74 million pounds of food, representing approximately 250,000 meals a day to people in need in Arizona. The food bank received Charity Navigator's "Four Star" rating for nine consecutive years during Terry’s tenure as CEO. He also served for two years as chairman of the Feeding America Food Bank Network National Council, representing its 200 food bank members serving the United States. Terry also served for two years on the Feeding America National Board of Directors and eight years on the board of directors for the Global Food Banking Network.
Terry retired from St. Mary's in July of 2012 and relocated to Williamsburg, Virginia. He currently coaches and mentors area nonprofit leaders, serves as a consultant to the Feeding America Food Bank network, and volunteers with the Executive Partner program at William & Mary, working extensively with graduate and undergraduate business school students. He currently serves as a master teacher for the Online MBA program and as director of Corporate Field Consultancy for second-year MBA students. Terry also works with outside business leaders as an executive coach.
Ph.D., Applied Management & Decision Sciences, Walden University
MBA, Howard University
BS, Psychology, George Mason University
Expertise: Business Strategy, Operations and Administration, Organizational Effectiveness and Development, Performance Optimization, Change Management, and Leadership
Trina Shields is a section leader for William & Mary's Online MBA program. She serves as an Executive Officer for the U.S. Department of Education with over 20 years of business and executive experience in both the private and public sectors. In her current role, she provides the direction and oversight necessary to carry out the critical strategic agenda, priorities, and functions for career, technical, and adult education, community colleges, adult literacy, and correctional education.
Prior to her current role, Trina has held numerous leadership positions, including Chief Learning Officer for the Department of Health and Human Services and Senior Associate for Booz Allen Hamilton. Her broad experience includes leading across multiple organizations as well as consulting to Fortune 100 and Fortune 500 companies on their business strategy and operations. Trina is also certified as an Executive Coach and Project Management Professional and has been teaching adult learners at various levels for more than a decade.
Ph.D., Economics, University of Michigan
BA, Economics, University of Mannheim
Expertise: Finance, academic research, economics, statistics, corporate finance and governance
Jan Sokolowsky is a section leader for William & Mary's Online MBA program. He serves as the advisory editor at the Review of Financial Studies, one of the most prestigious peer-review journals for academic finance research. He is an experienced instructor, having taught courses in finance, economics and statistics at William & Mary and at the University of Michigan at the undergraduate and graduate levels.
His current research interests include corporate finance and governance (e.g., issues involving executive compensation, boards of directors, ownership by institutional investors), household decision-making and finance (e.g., the role of health risk in household delinquencies), as well as the economics of well-being (not the wishful-thinking kind promoted by positive psychology). Jan is working on research that explores diurnal variation in individuals’ risk and time preferences. His work is well-published, including in The Journal of Finance, the field’s flagship journal.
In the future, Jan would like to start his own company. In the meantime, in addition to his teaching endeavors, he enjoys spending time raising his four children, traveling, hiking, playing water polo and chess.
DM, Information Technology, University of Maryland University College
MS, Telecommunications Management, University of Maryland University College
BS, Industrial and Management Engineering, Rensselaer Polytechnic Institute
Expertise: Corporate compliance, data analytics, enterprise governance, virtual technologies
Chris Strasser is managing director of TransTechSol, which he launched in 2011 to focus on the intersection of virtual technologies, oversight and compliance policies, and intelligence mission. Previously, Chris was a senior staff officer at the National Security Agency (NSA), and an executive with Raytheon and Concurrent Technologies Corporation (CTC).
Chris has more than 25 years of experience with the NSA as a Department of Defense civilian as well as a U.S. Naval Officer. At Raytheon, he led the initial development of a $500 million program in analytics, including cooperative research and development of analytic capabilities, a staffing pipeline, subcontractor management and automated program management portal applications. At CTC, Chris successfully led their first effort to be the prime contractor for a competitive multi-award $1 billion IDIQ, which resulted in more than $100 million in awards for CTC’s Intelligence business. Using lean management techniques, he institutionalized capabilities that allowed the orchestration of a two-week task order response and management of more than 50 subcontractors.
Chris is DAWIA Level III certified in program management and has written and presented extensively on leadership and transformation initiatives to achieve improved return on investment in public sector agencies. He currently serves as a section leader for William & Mary’s Online MBA program and previously taught at George Washington University and Saint Vincent College.
Ph.D., The University of Texas at Austin
MBA, The University of South Carolina
BS, Taylor University
Area: International Business and Marketing
Expertise: International business and marketing, entrepreneurship, product design
K. Scott Swan is a professor at William & Mary’s Raymond A. Mason School of Business. He has lectured internationally throughout Europe and Asia, and was awarded the 2015-2016 Hall Chair Fulbright in innovation and entrepreneurship in Central Europe at WU in Vienna, Austria, and the University of Bratislava in Slovakia. He currently serves as head of marketing at the business school and was instrumental in the start of the school’s Innovation and Design Studio. He teaches classes related to export management, international marketing, entrepreneurship and strategy.
His research and publications have appeared in leading management and international business journals. His primary interests are in innovation and product design. Scott also serves on the board of two journals related to product development, management and design: The Design Journal and the Journal of Product Innovation Management along with authoring three books on these subjects.
Additionally, he has conducted economic impact studies for the Virginia Port Authority, Norfolk Redevelopment and Housing Authority, Union Mission, Virginia Maritime Association, and Governor’s Report for Virginia’s Housing Policy Advisory Board. Furthermore, he worked in project management for Flour-Daniel and marketing management for Foremost Corporation of America, and founded several small businesses related to design.
MFA, New School University
BA, Spanish, West Virginia University
Expertise: Innovation and strategic design management, interdisciplinary problem solving, entrepreneurship
Kiely Sweatt is a section leader for William & Mary's Online MBA program. She is an innovation consultant charged with designing, facilitating and leading change practices for Fortune 100 companies, nonprofit organizations and startup ventures. She is also a faculty member at Parsons School of Design – The New School specializing in strategic design and management.
Currently, she serves as the director of innovation at Oracle in the greater New York City area and as the chief operating officer of The Poetry Society of New York. She is the founder of The Wild, whose mission is to bring creative people together to collaborate, design new products/service, and build communities. Kiely is also a consultant trainer at The Design Gym, and co-launched and serves as an advisor to 30 Weeks, a design incubator with Hyper Island and Google.
Her prior work experience includes teaching and serving as a mentor/facilitator in both Spain and the U.S. for organizations like IFP Media Center, Barclay’s, Capital One, ShiftDesign Camp, Hyper Island and Pratt. Kiely has also launched a nonprofit centered around the performing arts.
Online MBA, Online MSM
MBA, William & Mary
BA, Art and Art History, William & Mary
Expertise: Strategic Marketing, Digital Marketing, Branding and Design, Data Analytics, Business Ethics
Amy Teller is a section leader and a recent graduate of the Online MBA program at William & Mary’s Raymond A. Mason School of Business. Amy began her career in fine art museums, including The Metropolitan Museum of Art in New York. She also served as a special events coordinator in which she collaborated with cross-functional teams to brand, position and promote events through targeted marketing campaigns.
Amy's current endeavors include working as a marketing consultant for multiple tech start-ups and teaching as an online adjunct instructor at West Virginia University (WVU). Within these roles, she participated in the Virginia Small Business Development Center’s Innovative Commercialization Assistance Program and was a guest on WVU’s “Marketing Communications Today” podcast, where she discussed Digital Technology and Ethical Uncertainties in Strategic Marketing.
Ph.D., Management Information Systems, University of South Florida
MS, Management Information Systems, University of South Florida
BS, Industrial and Systems Engineering, University of Florida
Area: Operations and Information Technology
Expertise: Health information technology, data and information quality, unstructured data processing, design science research
Monica Tremblay is an associate professor at William & Mary's Raymond A. Mason School of Business. Prior to joining William & Mary, she was the department chair of the Information Systems and Business Analytics Department at Florida International University School of Business. While at FIU she received the university-wide Top Scholar award and several service and teaching awards.
Monica’s research is focused on business analytics, text mining and technology sustainability in the healthcare context. Her publications appear in top information systems and healthcare journals. She serves as the co-editor in chief of Journal of Information Technology Theory and Application (JITTA), a senior editor of Production and Operations Management Journal (POM), an associate editor of Decision Sciences Journal (DSJ), an associate editor ofHealth Systems, and is on the editorial board of the Journal of the Association for Information Systems (JAIS).
She has been the principal investigator on several federal, state and private grants in the area of health information technology, and was a permanent study session member for the Health Information Technology section of Agency Healthcare Research Quality (National Institute of Health). She is the president-elect of the Association for Information Systems Special Interest Group on Healthcare.
Prior to academia, Monica worked for Exxon Mobil as a systems analyst and engineer. She is fluent in Spanish and Italian.
Faculty Director, Business Analytics Program
Clinical Associate Professor
Ph.D., Industrial Engineering and Operations Research, Pennsylvania State University
MS, Operations Research, Virginia Polytechnic Institute and State University
BS, Industrial and Systems Engineering
Area: Operations and Information Technology
Expertise: Applied optimization, big data analytics, operations research, transportation and logistics
Joe Wilck is the faculty director of the business analytics program and a clinical associate professor at William & Mary's Raymond A. Mason School of Business. He has been teaching analytics, operations research and engineering since 2006. His most recent faculty position prior to William & Mary was at the United States Air Force Academy in Colorado Springs, Colorado.
His research interests include applied optimization, analytics, science, technology, engineering and math (STEM) education, and industrial and systems engineering applications. For his pursuits, he has received funding from the National Science Foundation, Department of Energy, Defense Advanced Research Projects Agency (DARPA) and the North Carolina Department of Transportation, among others.
Joe is a registered professional engineer. He is an active member of the Institute of Industrial and Systems Engineers (IISE), Institute for Operations Research and the Management Sciences (INFORMS), and Military Operations Research Society (MORS). He has served in various capacities including professional society leadership, research panels, research projects, the Accreditation Board for Engineering and Technology (ABET) and curriculum development.
MBA, Northwestern University
BBA, Marketing, William & Mary
Expertise: Modern Integrated Marketing Communications, Creativity and Corporate Culture, Advertising-New Models and Structures
Matt Williams is a visiting Clinical Professor of Marketing for W&M MSOB. He spent 30 years in advertising and was the CEO of The Martin Agency, the 25th largest agency in the US and one of the most creatively recognized agencies in the world, from 2013-2018.
Matt has a passion for brand management and brings a wealth of knowledge in communications strategy, integrated marketing, digital strategy and leadership.
MBA, The Wharton School, University of Pennsylvania
BBA, Texas Christian University
Expertise: Leadership, management, marketing, organizational behavior
Robert “Bob” Williams is a clinical lecturer at William & Mary’s Raymond A. Mason School of Business. He has taught marketing, management and strategic planning as well as a number of courses at Arizona State in the Carey School of Business. His research interests include leadership, management, marketing and organizational behavior.
Bob spent 26 years working for the DuPont Company in a number of staff and line positions. His last six years he was vice president of marketing and communications. Following that, he was VP of public affairs for San Diego Gas and Electric and then senior VP of marketing and government relations for Sharp Healthcare, also in San Diego. He then started his own business, The Spurgroup, and did business and strategic planning and leadership seminars for Motorola, Intel, AlphaGene, American Diamond Instruments, Dupont and a number of other companies.
DM, International Operations Management, University of Maryland University College
MS, Information Technology Systems Management, Capitol College
BS, Aerospace Engineering, Syracuse University
Expertise: Sustainability and renewable energy, corporate social responsibility, leadership, strategic planning, project management, information technology, enterprise architecture, health care systems, spacecraft systems, change management
Greg Worden is a section leader for William & Mary's Online MBA program and holds a PMP certification. He also serves as an adjunct professor for the University of Maryland University College and Marylhurst University.
He was a technology strategy consultant for nearly 15 years in the Washington, D.C., area. His clients included Federal Agencies such as the Department of Defense, Veterans Affairs, National Security Agency, International Revenue Service, NASA and the Executive Office of the President, where he served as the senior enterprise architect in the Office of Management and Budget. His expertise was developing and implementing enterprise architectures, which is strategy linked to organizational and technology change management.
Before moving into the enterprise architecture industry, Greg was a systems engineer at the NASA Goddard Space Flight Center where he worked on Earth science satellites and the Spartan Space Shuttle missions. Greg resides in Camden, Maine where he is a consultant for a startup business and a local nonprofit.
Ed.D., Higher Education Leadership, Northcentral University
MPA, Healthcare Emphasis, Keller Graduate School
MAFM, Certified Fraud Examiner Emphasis, Keller Graduate School
MBA, Finance and Information Systems, Babson College
BS, Accounting, Finance, and Economics, Boston College
Expertise: Financial and Managerial Accounting, the Stock Market, Higher Education Administration, Online Education
Sean Wright is a section leader for William & Mary's Online MBA program. He is an award-winning instructor with almost 21 years of teaching experience. He has been an online instructor since 2001 and currently teaches Accounting, Finance, and Economics courses at the graduate level. He has also developed courses in these areas.
Before starting his teaching career, Sean worked in individual and supervisory accounting and finance roles for IBM and Johnson & Johnson. He maintains his CPA, CMA and CSCA credentials and is a member of the Arizona Society of Certified Public Accountants, the Institute of Management Accountants, and the National Society for Leadership and Success.
Sean is an avid sports fan and enjoys spending time with his wife and two children.
MBA, Michigan State University
BA, International Economics, University of Michigan
Expertise: Operations, finance, accounting, health care
Julie Wyatt is a section leader for William & Mary's Online MBA program. She has more than 15 years of management experience across large and small businesses, nonprofits and major corporations.
She has served on the board of trustees and as treasurer of The Historical Society of Michigan and recently served on the board of a privately held electronic manufacturing company.
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1. Retrieved on August 15, 2018, from princetonreview.com/business-school-rankings?rankings=best-professors